When the results of this year's Swedish championships in customer service via telephone was announced on January 28 Lindorff was awarded first place in the category of Banking & Finance. The result was based on the compilation of 200 mystery calls where advisors' knowledge and attitude were evaluated.
This is what the jury said about Lindorff:
When calling you are met by very professional and objective advisors. When calling Lindorff you can rest assured that you get a correct answer and a sober approach. The advisors take the time to explain what applies, which provides security for the caller. In the class of Banking & Finance is Lindorff AB victorious.
- One of Lindorff's core values is Caring and this prize is evidence that we live according to this every day in our operations. We are incredibly proud that our clients and their customers trust us and feel safe with our advisors as it is the heart of our business," says Lisa Sohtell. Head of Operations, Lindorff Sweden